Privacy Policy

Introduction

Black Rhino Construction LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.blackrhinollc.com) or use our services.

By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms on our website
• Request estimates or consultations
• Communicate with us via email or phone
• Subscribe to updates or newsletters

This information may include:

• Name
• Email address
• Phone number
• Property address
• Project details and requirements
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

This information is collected through cookies, server logs, and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer service
• Prepare project estimates and proposals
• Schedule site visits and project timelines
• Communicate about ongoing projects
• Process payments and maintain financial records
• Improve our website and services
• Send promotional materials (with your consent)
• Comply with legal obligations

How We Share Your Information

Black Rhino Construction LLC does not sell, trade, or rent your personal information to third parties.

We may share your information with:

Service Providers

Third-party vendors who assist with website hosting, email services, payment processing, or business operations. These providers are contractually obligated to protect your information.

Legal Requirements

When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share information with third parties when you have given explicit consent.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

What are cookies?

Cookies are small text files placed on your device that help websites remember your preferences and improve functionality.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our website
• Preference cookies: Remember your settings and choices

You can control cookie settings through your browser preferences. Disabling cookies may limit certain website features.

Third-Party Services

Our website may integrate with third-party services such as:

• Google Analytics (for website analytics)
• Google Maps (for location services)
• Social media platforms

These third-party services may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

• Secure server hosting
• Encryption of sensitive data during transmission
• Limited access to personal information by authorized personnel only
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Project-related information is retained for:

• Financial records: 7 years (per IRS requirements)
• Project documentation: Duration of warranty period plus applicable statute of limitations
• Marketing communications: Until you unsubscribe or request deletion

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your information in a structured format

To exercise these rights, contact us at andrew@blackrhinollc.com or (720) 815-8362.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Email Communications

If you provide your email address, we may send you:

• Responses to your inquiries
• Project updates and scheduling information
• Promotional materials and company updates

You can opt out of promotional emails by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us directly at andrew@blackrhinollc.com

You cannot opt out of transactional emails related to active projects or services you have requested.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising privacy rights

Black Rhino Construction LLC does not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be effective immediately upon posting to our website.

We encourage you to review this Privacy Policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

The “Last Updated” date at the top of this policy indicates when it was most recently revised.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Black Rhino Construction LLC

Littleton, CO

Phone: (720) 815-8362

Email: andrew@blackrhinollc.com

We will respond to privacy inquiries within 30 days.

Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.